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Time to Issue Refund / Credit

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Question
I returned my purchase. When should I expect my refund?

Answer

It is our goal to process credits as quickly as possible! It can typically take 1-4 days to process return shipments and issue credit. Once we issue the refund to your banking institution, it typically takes 2-10 business days before they post the funds to your account.

When we issue the refund, an email is sent to the BILLING email address on your order.

Please refer to our policy regarding credits and refunds on our Return/Exchange Policy page:

ISSUING CREDIT

 Once our warehouse receives the authorized return merchandise, returns are usually processed within 1 week. We will issue a refund within 21 business days to the original form of payment used for purchasing. If the proper procedures are not followed (missing invoice, improper return packaging, etc) credit cannot be guaranteed in a timely manner due to administrative delays. Sorry, shipping and handling are not refundable.

For more detailed information please visit of Return/Exchange Policy page.


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Views: 2171 Created on: Apr 04, 2014
Date updated: Apr 15, 2014

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